Terms and Conditions
Terms of Bed and Breakfast Alexandra Kasper.
PRICES:
All prices are in EURO per room and night, including all taxes and fees.
PAYMENT
(unless otherwise agreed):
You can pay your hotel bill in cash (in Euros).
We also accept Maestro, VISA, MasterCard and AMEX.
Other cards are not accepted.
12% per annum interest on arrears calculation.
When booking a collateralization in the form of a 50% deposit by bank transfer or in cash, or by specifying valid credit card must be paid.
There are only written agreements in the hotel contract accepted!
CANCELLATION POLICY
(unless otherwise agreed):
Cancellations and changes of reservations are only accepted in writing.
If cancelled up to 2 days before date of arrival no fee will be charged.
If cancelled or modified later, the full amount of reservation will be charged.
The guest has the right to occupy the rented rooms from 3pm on the agreed arrival day and to use on departure to 11am.
ANIMAL HUSBANDRY:
It is prohibited to take pets with you in the guesthouse Kasper.
If the accommodation contract on a certain period, it ends with the passage of time. If the guest departs early then the accommodation provider is entitled to charge the full fee.
Each guest agrees when booking that his name is visible to all hotel guests.
All reservations, changes and cancellations must be confirmed in writing. The board Kasper is permitted after consultation with the client, a transfer to an equivalent hotel make.
In the case of force majeure, the rescission of the hotel reserved. The assertion of any damage claims against the bed and breakfast Alexandra Kasper is excluded in this case.
The information above are in addition to the Austrian Hotel Contract conditions as agreed!
Those you can download as pdf here.
No booking or credit card fees!
To make a booking, a valid credit card (number and expiration date) is required as collateral. We accept AMEX, VISA and MasterCard. The amount is not debited from your card. You pay not until departure. The credit card details are only needed as a guarantee in case of cancellation or no-show. Alternatively, a 50% deposit upon reservation can be made by bank transfer. The balance is then payable on departure by cash or card due (Maestro, EC, ATM, AMEX, VISA, MasterCard).
Best Price Guaranteed
It is our mission to ensure that you pay the lowest price possivle when choosing to book at www.pensionkasper.at Guaranteed! So if you come across lower rates for any room type on any other webpage after booking with us, let us know! Simply provice us with the details of the website, and we'll match the lowest rate for all valid Best Price Guarantee claims!
Further details regarding our guarantee can be found by clicking at this link.
Voucher
Vouchers are the new presents! How about a surprising trip to Vienna for your loved ones?!
Contact us per e-mail and we'll send you a personalized gift-voucher.
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