Best Price Guarantee

You get the best possible price at time of booking at our website. Guaranteed!

If you find your reservation on another website for a lower price, do not hesitate to contact us.

We adjust our offer accordingly if the following criteria are met:

  1. You have immediately informed us detailed after booking over the other website, including links to the website of the offer with exact indication of the price.
  2. The other offer is bookable online and still available when we check them.
  3. The other offer is valid for the same booking conditions, to which you have booked through (link to
    This means:
    • It is the same accommodation ( bed and breakfast Alexandra Kasper - also known as "Pension Kasper ")
    • It is the same room type, etc.
    • It is the same check-in and check-out period
    • It is the same room guidelines ( including meals , cancellation policy, packages, etc.)
    • The conditions of your booking via our website (online booking on ) allow still toll-free cancellations and changes.
  4. If we can not adapt to the lowest price our services due to deviations from any of the above conditions, you still retain your booking with the relevant cancellation policy.

Our best price guarantee does not apply if:

  1. You booked through a website on which it is not apparent prior to booking, in which accommodation or accommodation category you will stay.
  2. You made a booking with the following:
    • special member price
    • Prices for frequent stays
    • loyalty points
    • Another bonus programs or special offers
  3. You have not informed us before your check-in.


Vouchers are the new presents! How about a surprising trip to Vienna for your loved ones?!

Contact us per e-mail and we'll send you a personalized gift-voucher.

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